FAQ

  1. What is YourNameYourWay?
    YourNameYourWay is a personalized gifting store that specializes in creating custom designs featuring names and unique phrases. These designs are printed on high-quality products such as T-shirts, mugs, home decor, and more using print-on-demand technology.
  2. How does the customization process work?
    It’s simple! You choose a product from our catalog, provide the name and any customization details, and we’ll create a unique design just for you. Once finalized, the product is printed and shipped directly to your door.
  3. What products can I customize?
    We offer a wide range of products, including T-shirts, hoodies, mugs, tote bags, phone cases, and home decor items like cushions and posters. Our catalog is regularly updated to include new items.
  4. How long does it take to receive my order?
    Production times vary depending on the product but typically take 2-7 business days. Once your item is printed, shipping times will depend on your location and the shipping option selected at checkout.
  5. What if I receive a damaged or incorrect item?
    If your order arrives damaged or the wrong item is delivered, please contact us within 7 days of receiving it. We’ll work to resolve the issue by offering a replacement or refund.
  6. How can I contact customer support?
    You can reach us via email at [Your Support Email] or through the contact form on our website. We’re here to assist you with any questions or concerns.
  7. Can I make changes to my order after placing it?
    Changes can only be made within the first 24 hours after placing your order. After this period, the design and production process may have already begun.
  8. What payment methods do you accept?
    We accept all major credit cards, PayPal, and other secure payment methods to ensure a smooth checkout experience.